My Problems with Mr. Ernst Erb from Radiomuseum.org

Problems with Radiomuseum.org. Warning! Make good note, the site is not for free at all. You pay with your time and your energy. Member fee is high for what you are offered. At first you think: It works! Now I don't need to look at those small pictures any more. But my happyness lasted not very long. Extremely quick, my 'points' were gone, and I got warnings to upload things, to get more 'points', or else access will be restricted.

Already after downloading 12 schematics, I became a restricted member. '&%$'§!!!!

I was prepared to upload documents, but the upload software was not working. A man appeared, named Ernst Erb, from Switserland, for 'so callled' support. The software was old fashioned, but I didn't complain about that, I only wanted to understand why it doesn't work on my PC. Ernst Erb writes me: We have only a 'help' file. We do not give personal support to anybody. No exceptions. If you can't get the upload page working, we will not help you by email and not by phone. If we loose somebody because of that, we loose somebody. So I say ok, give me the money back. His answer: No. Not after downloading 12 schematics. He began whining about his workload , about thousands of members, and how hard he has to work to kept this site going. So I should help him by not waste his time. Frankly, he wasted MY time, and I wasted MY money. He writes me once more how stupid I am: 'Find it out yourself, or forget it'. I responded, he has a problem with his ego. After this, he immediately deleted my password. Now mind you, I payed for a lifetime member ship! I received copies of 12 schematics, and there it ended. Unbelievable behaviour! I have saved all those emails of him, and the way he writes to me is very unfriendly and not helpful at all. So he can not say he did not write it. I think is better when Radiomuseum let somebody else give "support" to new members.

Here I found a link from somebody with similar problems with Mr. Ernst Erb from Radiomuseum.org